Marketplace is an online site where buying and selling products happen. Product is provided by multiple third parties (you), whereas transactions are processed by the marketplace operater (in this case PIAZZ) and then delivered, invoiced and fulfilled by the participating Sellers (you). Also it is a place of great, more wide selection of products and availability is higher than in a vendor-specific online retail stores.
You fulfill a form and we contact you and send you the link for registration of your shop and we will let you know about the launch of PIAZZ.
You can sell in a best selling categories:
- garden and patio,
- toys, games and hobby,
- baby and kids,
- musical instruments and DJ equipment.
At launch, assortment will be limited to existing categories but it will expand to new ones. We will also consider your proposals. Each time, when a new category will be added, all Sellers are notified so you can add new products right away.
Opening a shop costs € 39,90 + VAT per month, but you will only start paying from the third month (before launching PIAZZ) or from second month (PIAZZ already live), so in fact, you get some free month/s of subscription & other benefits - it pays off to be first! :) You also pay fees, about that you can read here.
Payouts are made to you on a 2-week basis, processed at the beginning of every second working week. The order is payable when the product has been delivered or 21 days from the date you ship the order as we must allow the 21 day to expire before passing the payment to you.
You determine your own shipping and return policies and set their rates in the Seller Zone (Seller portal) based on our predefined standards (there is some flexibility). You can charge any shipping fees you want but it is highly recommended to keep shipping fees as low as possible or even free as the sale indicators show, this is one of the main reasons for customers to buy.
You as a Seller ship products directly to customers and also manage return policy as you determine it. If you need help with it, we’re here to advise how to manage it in the best way.
Yes, our great platform provides you a great order management and short refresh time and you can do it at any time. You have full power over offer content, inventory, shipping fees etc.
At the moment, customers in our stores (Telekom centers and intermediary points) can not return or pick up products, ordered on Piazz. All products must be sent directly to the address provided by the customer. If customer wants to return the ordered product, it must be sent to Sellers address, written in the Return policy.